Terms and Conditions

Article 1. Publisher and contact

SAS Studio Fauvve
46 allée de Champagne
45770 Saran
France

SIRET: 994 542 439 00017 – RCS Orléans 994 542 439

For any question or complaint:

  • Phone: +33 6 01 00 35 11

  • SMS: +33 6 01 00 35 11

  • Facebook Messenger: @studiofauvve

  • Instagram Messenger: @studiofauvve

  • Website contact form: www.studiofauvve.com

  • Postal mail: SAS Studio Fauvve, 46 allée de Champagne, 45770 Saran, France

All requests must be made on a durable medium (email, postal mail, or messaging service) in order to ensure traceability.

Article 2. Purpose

These Terms and Conditions of Sale (hereinafter referred to as the “T&Cs”) aim to define the conditions under which SAS Studio Fauvve provides the services described in Article 4, following a quotation accepted or signed by the Client, whether a private individual (B2C) or a professional client (B2B).

The signature or written acceptance of the quotation constitutes full and unconditional acceptance of these T&Cs, unless specific conditions have been expressly agreed upon and stated in the corresponding quotation.

The services may include, without limitation:

  • the design, production, creation and delivery of photography and video content for private clients (weddings, newborn sessions, family sessions, couples, etc.) and professional clients (hotels, restaurants, artisans, companies, heritage and tourism sectors);

  • the sale, licensing or exploitation of digital products;

  • complementary services such as photo editing, video editing, content management and visual communication consulting;

  • the creation, publication and promotion of digital and sponsored content (influencer activity);

  • training sessions, workshops and educational events related to photography, audiovisual production and digital content creation;

  • any related or complementary service contributing to the development or extension of the company’s activities.

Article 3. Contractual documents

The contract between the Client and SAS Studio Fauvve consists of:

  • the quotation accepted or signed by the Client, specifying the type of service, duration, location, options and pricing;

  • the present Terms and Conditions of Sale (T&Cs).

In the event of any discrepancy between the quotation and these T&Cs, the quotation shall prevail only for the elements expressly mentioned within it.

The acceptance or signature of the quotation implies full acceptance of these T&Cs, unless specific conditions are expressly stated in the quotation.

Article 4. Description and Performance of Services

4.1 Booking and Confirmation of Services

All services are subject to a prior quotation sent by email or on another durable medium.

A booking becomes definitive only after acceptance or signature of the quotation and payment of the required deposit.

SAS Studio Fauvve reserves the right to refuse an order for legitimate reasons, including availability constraints or technical or artistic feasibility.

Gift cards must be paid in full at the time of purchase, are personal, non-refundable, and remain valid for six (6) months.

The quotation specifies in particular:

  • the type of service

  • duration

  • location

  • possible options

  • number of photos and/or videos

  • price and any additional costs

4.2 Modification or Cancellation

B2C – Weddings :

  • Changes to a service package may only be made to a higher package. Downgrading to a lower package is not permitted.

  • All modifications must be requested no later than one (1) month before the wedding date.

  • Any significant modification (duration, location, additional options, change of package) requires a new quotation and a signed amendment.

  • Additional hours or extra services will be invoiced according to the applicable quotation.

  • Cancellation more than 30 days before the service: the deposit remains retained by the Provider.

  • Cancellation between 30 and 7 days before the service: 50% of the total service price remains due.

  • Cancellation less than 7 days before the service: 80% of the total service price remains due.

B2C – Other Services (family, couple, newborn, portrait sessions, etc.) :

  • Any request for modification must be made at least three (3) days before the service date.

  • In the event of cancellation, the deposit already paid will be retained, except in cases of force majeure.

  • Any additional service or significant modification requires a new quotation.

  • Significant modifications (duration, location, number of participants, or type of service) require a new quotation and a signed amendment.

B2B – Businesses, hotels, restaurants, artisans, tourism and heritage clients :

  • The signature of the contract constitutes definitive acceptance of the service. No right of withdrawal applies.

  • Cancellation more than 30 days before the service: the deposit remains retained.

  • Cancellation between 30 days and 1 day before the service: 50% of the total price remains due.

  • Any additional service or modification requires a new written quotation signed by the Client.

  • No modification may reduce the amount of the initial service, although an increase may be agreed through a signed amendment.

4.3 Performance of Services

  • Services are performed according to the conditions, dates, locations and duration specified in the quotation.

  • The Client is responsible for obtaining all necessary authorizations relating to locations, property, or persons appearing in photographs or videos.

  • All participants must actively cooperate to ensure the quality of the photographs and videos.

  • Delays exceeding 30 minutes may result in a proportional reduction in service time without the possibility of extension.

4.4 Selection, Editing and Delivery

  • SAS Studio Fauvve performs a pre-selection of photos and videos according to its expertise, artistic style, and the options defined in the quotation or selected package.

  • The Client may be granted access to a private online gallery to select certain images only if the chosen package or quotation provides for this option.

  • Selection period: 4 calendar days from the date the gallery is made available. After this period, processing and delivery may be delayed and additional fees may apply.

  • Processing time: all photos and videos will be processed within a maximum period of two (2) months after the shooting or service date.

  • Included edits:

    • brightness adjustments

    • contrast adjustments

    • color correction

    • cropping

    • minor detail removal

  • Additional retouching or special editing requests not included in the quotation or package will be invoiced after written approval by the Client.

  • RAW files or original files are not delivered, unless expressly stated in the quotation.

  • SAS Studio Fauvve retains the digital files for twelve (12) months following the service date.

  • Online galleries remain available for a minimum period of three (3) months, unless otherwise agreed in writing.

  • The Client remains solely responsible for storing and backing up the delivered files.

4.5 Scope of Services

Services may include all activities described in Article 2, including but not limited to:

  • photography and videography for private clients (weddings, newborn sessions, families, couples, etc.) and professional clients (hotels, restaurants, artisans, companies, tourism and heritage sectors);

  • creation and production of digital content, editing, and content management;

  • training sessions, workshops and educational events;

  • influencer activities and promotion of digital content;

  • any related or complementary service contributing to the development of the company’s activities.

Article 5. Intellectual property and Image Rights

5.1 Intellectual property

SAS Studio Fauvve remains the sole owner of all intellectual property rights and copyrights relating to the works created (photographs, videos, digital content, editing, digital creations).

The Client receives a limited right of use for the delivered files, according to the quotation and the nature of the service.

For private clients (B2C), permitted uses include:

  • personal printing

  • sharing with family and friends

  • publication on personal social media accounts

  • The Client must credit Studio Fauvve when publishing the content (name and/or link to website or social media).

For professional clients (B2B)

  • Commercial or marketing use is allowed only if explicitly mentioned in the quotation.

  • Any use outside this scope requires prior written authorization and additional compensation.

The Client may not:

  • modify or alter the works without written consent (cropping, retouching, filters, editing, etc.);

  • remove or conceal the Studio Fauvve signature or logo;

  • reproduce, sell or commercially distribute the works without authorization.

5.2 Image Rights

By accepting the quotation or providing written agreement, the Client and any participants authorize the capture and use of images within the scope of the service.

The Client is responsible for obtaining all necessary permissions for individuals or property appearing in the images.

Studio Fauvve may use certain images for promotional purposes, including:

  • website publication

  • social media

  • portfolio

  • professional communication unless the Client provides written objection.

Studio Fauvve cannot be held responsible for violations of image rights or third-party rights resulting from the Client’s failure to obtain necessary authorizations.

5.3 Licensing for B2B Services

For services requiring commercial exploitation, the quotation specifies:

  • geographical scope

  • authorized media

  • duration of use

  • licensing fees

Any commercial use not specified in the quotation is prohibited without prior written authorization.

Studio Fauvve retains all economic rights over its creations even after full payment.

Article 6. Financial Conditions

6.1 Pricing

Prices are specified in the quotation or in a document provided by SAS Studio Fauvve.

Prices are expressed in euros (EUR).

SAS Studio Fauvve reserves the right to modify its pricing at any time, without affecting quotations already accepted or signed.

6.2 Deposits and Payments

Standard B2C services : deposit of €50 upon signing the quotation, balance due on the day of the service.

Wedding or full-event services : deposit of 30% of the total amount, balance due upon delivery of the photos or videos.

B2B services : deposit of 30% to 50% depending on the quotation, with payment terms defined in the quotation.

Gift cards must be paid in full at the time of purchase, are non-refundable, and remain valid for six months.

6.3 Additional Costs

Travel expenses may be invoiced according to the quotation:

  • mileage: €0.50 per kilometer

  • tolls, accommodation, and specific expenses

Any additional request or service will require a supplementary quotation.

6.4 Payment methods

Accepted payment methods:

  • bank transfer

  • cash

Delivery of photos, videos or digital content is conditional upon full payment.

6.5 Late payment

Any late payment automatically results in:

  • late payment penalties calculated according to the legal rate applicable in France

  • suspension of services until full payment

SAS Studio Fauvve reserves the right to terminate the quotation in case of persistent non-payment while retaining the deposit.

Article 7. Client Obligations

7.1 Punctuality and Adherence to Schedule

The Client agrees to be present at the time specified in the quotation for the start of the service.

Any delay exceeding 30 minutes may result in a proportional reduction of service time without the possibility of extension.

In case of significant delay, SAS Studio Fauvve reserves the right to reschedule or cancel the service without refunding the deposit.

7.2 Cooperation and Performance Conditions

The Client and all participants must actively cooperate to ensure the smooth execution of the shooting or audiovisual service.

SAS Studio Fauvve cannot be held responsible for reduced quality of photos or videos due to lack of cooperation or disruptive behavior by the Client or participants.

The Client must provide all necessary information regarding:

  • desired output or results

  • persons or elements that should appear in the content

  • any particular constraints related to location, equipment, or the event

7.3 Authorizations and Respect of Third Parties

The Client is responsible for obtaining all authorizations for any third parties present in the photos or videos (adults, minors, models, guests, rights holders, protected property, private locations).

The Client guarantees that SAS Studio Fauvve’s services will not violate intellectual property rights, image rights, or third-party rights.

For B2B services, the Client must inform SAS Studio Fauvve of any legal or contractual constraints related to commercial, marketing, or advertising use of the images or videos.

7.4 Care of Equipment and Locations

The Client is responsible for their own behavior and that of accompanying participants during the service.

Any damage, theft, or destruction of SAS Studio Fauvve’s equipment caused by the Client or participants will be entirely the Client’s responsibility.

The Client must ensure that the location is accessible, safe, and compliant with applicable standards, and provide any relevant restrictions (animals, photography bans, sensitive equipment, etc.).

7.5 Liability in case of Breach

Any failure by the Client to comply with obligations may result in:

  • reduction or cancellation of services

  • invoicing of additional costs related to correction or rescheduling

  • retention of the deposit or any amounts already paid

Article 8. Guarantees

8.1 Peaceful Enjoyment Guarantee

Provided that the Client complies with their obligations (punctuality, cooperation, authorizations, and payment), SAS Studio Fauvve guarantees peaceful enjoyment of usage rights for delivered works (photos, videos, digital content) in accordance with the quotation and these CGV.

8.2 Performance Guarantee

SAS Studio Fauvve will use all its skills, expertise, and technical resources to perform services according to the quotation and its artistic style.

Services are provided with an obligation of means, not result. The Client acknowledges that artistic rendering (style, color grading, framing, post-processing) may differ from portfolios or previous works.

8.3 Liability Limits

SAS Studio Fauvve does not guarantee that works will perfectly meet the Client’s personal preferences or expectations not specified in the quotation.

SAS Studio Fauvve is not liable for:

  • copyright infringements or violations resulting from modifications by the Client or third parties

  • indirect, unforeseeable, or consequential damages related to the use of works

  • issues arising from commercial or marketing use by the Client not compliant with the quotation

8.4 Limited Technical Guarantee

In case of loss, damage, or accidental deletion of files before delivery, attributable to SAS Studio Fauvve (excluding force majeure), the company commits to fully refund the amount paid for the affected service.

Backup equipment is available to address technical issues. If the service cannot be performed due to total equipment failure, SAS Studio Fauvve may, at its discretion:

  • reschedule the service, or

  • refund the full amount paid

This guarantee does not apply if technical issues are caused by the Client or participants.

Article 9. Force majeure

9.1 Definition

Neither party shall be held liable for non-performance or delays caused by force majeure, in accordance with French case law.

Examples include (non-exhaustive):

  • natural disasters (earthquakes, floods, storms, fires)

  • wars, uprisings, riots, social conflicts, strikes, lockouts

  • epidemics or pandemics, governmental restrictions

  • transport blockages, energy or Internet failures, IT system failures

  • sabotage, theft, water damage, unpredictable events beyond control

9.2 Effects on Services

The party invoking force majeure must immediately notify the other party in writing to agree on measures to reschedule or adapt the service.

If the service cannot be performed within a reasonable time, SAS Studio Fauvve may:

  • propose a rescheduled date, or

  • refund the full amount paid

Deposits already paid for partially executed services will be retained if part of the service was completed before the force majeure event.

9.3 Technical Problems

SAS Studio Fauvve has backup equipment to address technical failures during services.

If the service cannot be performed due solely to SAS Studio Fauvve’s equipment, the company will:

  • propose a rescheduled date, or

  • refund the full amount paid

This does not apply if problems are caused by the Client or participants.

9.4 Limitation of Liability

No party may claim damages for direct or indirect consequences resulting from a force majeure event.

Article 10. Liability

10.1 Client Liability

The Client is responsible for their behavior and that of accompanying participants.

The Client agrees to protect all equipment and locations used by SAS Studio Fauvve.

Any damage, theft, or deterioration caused by the Client or participants is entirely the Client’s responsibility.

10.2 Limitation of SAS Studio Fauvve's Liability

SAS Studio Fauvve shall perform services with diligence and skill, but liability is limited to providing means as per the quotation and CGV.

SAS Studio Fauvve is not liable for:

  • indirect or unforeseeable damages (lost revenue, moral prejudice, business interruption)

  • non-compliant use of works by the Client or third parties

  • loss or alteration of files after delivery

  • issues related to third-party rights or permissions not obtained by the Client

10.3 Liability Cap

SAS Studio Fauvve’s liability is strictly limited to the total amount paid for the concerned service, excluding any other compensation or indirect damages.

10.4 Liability in case of Quotation Non-Compliance

If the Client fails to comply with obligations (delays, absence, non-cooperation, non-payment), SAS Studio Fauvve cannot be held liable for consequences on service quality, delivery delays, or missed shots.

No refund beyond the deposit is possible if service is canceled due to the Client’s non-compliance.

10.5 Insurance

SAS Studio Fauvve holds professional equipment and liability insurance.

This insurance does not cover damages caused by the Client or accompanying participants.

Article 11. Personal Data

In connection with services (photos, videos, digital content, events, workshops), SAS Studio Fauvve collects and processes personal data of the Client and participants.

Data is used solely for:

  • executing and delivering services

  • invoicing, administrative, and accounting management

  • communication with the Client regarding service organization

Data may be shared with necessary third parties, such as:

  • hosting providers for galleries and websites

  • technical providers for processing, storage, and delivery of digital files

  • partners involved in service delivery (printing, editing, retouching)

Data retention periods:

  • for the duration necessary to execute the service and protect SAS Studio Fauvve’s rights

  • legal retention periods for accounting and tax obligations

  • any duration required by applicable commercial or contractual law

Data may be transferred outside the EU if necessary, ensuring compliance with applicable laws.

Under GDPR, Clients and participants have the following rights:

  • access, correction, portability, limitation, or deletion of data

  • objection to processing or dissemination

  • post-mortem directives for data

  • right to lodge a complaint with CNIL

To exercise rights: contact fauvve@outlook.com or write to SAS Studio Fauvve, 46 allée de Champagne, 45770 Saran, France.

Article 12. Applicable law, Language and Jurisdiction

These Terms and Conditions of Sale are governed by French law.

In the event of any dispute relating to the interpretation, performance, validity or termination of these Terms and Conditions or the corresponding quotation, the parties shall first attempt to resolve the dispute amicably.

Failing an amicable resolution within a reasonable time, the dispute shall be submitted to the competent courts within the jurisdiction of the Court of Appeal of Orléans, to which the parties grant exclusive jurisdiction, including in the event of:

  • summary proceedings;

  • multiple defendants;

  • third-party claims or warranty actions;

  • protective or interim measures.

For professional clients (B2B), this clause applies in both contractual and commercial matters.

For private clients (B2C), this clause complies with the mandatory provisions of French consumer law and does not affect the consumer’s statutory rights, including the right of withdrawal and legal guarantees.

Language

These Terms and Conditions may be translated into other languages for informational purposes.

In the event of any discrepancy between the French version and the English version, the French version shall prevail and be legally binding.